• Branch Network Collector

    Job Locations US-TX-Sherman
    Job ID 2019-2313
    Branch
    Covington Credit
  • Overview

    The Branch Network Collector’s primary responsibility is to collect more seriously delinquent accounts and to negotiate with past due customers to make arrangements that are acceptable to the customer and the Company.

    This position requires a proven track record in the collections industry and the capability to service and resolve issues with delinquent customers in various financial situations.  Successful Branch Network Collectors will have a strong work ethic, are diligent, are persistent, and possess the ability to problem solve and work under pressure. 

    Responsibilities

    PRIMARY RESPONSIBILITIES

    • Calling delinquent accounts
    • Accurately documenting collection efforts
    • Skip Tracing
    • Handling payments in the office, over the phone, and in the field
    • Updating customer information
    • Pulling and reading credit reports
    • Tracking delinquent movement
    • Negotiating with delinquent customers
    • Other duties as assigned

    Qualifications

    REQUIREMENTS OF POSITION

    • High school diploma or equivalent
    • Valid driver’s license and dependable vehicle with up-to-date insurance
    • Travel and overnight stay
    • 5+ years previous collection experience
    • Knowledge of FDCPA and UDAAP
    • Making outbound collection calls
    • Ability to use Microsoft Excel and Outlook
    • Ability to read and understand account information
    • Ability to work with a team
    • Ability to work in a fast-paced environment
    • Ability to work with numbers

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