• Part-Time Customer Service Representative

    Job Locations US-TN-Livingston
    Job ID 2018-1608
    Branch
    Covington Credit
  • Overview

    Are you seeking an opportunity to start a career at a dynamic financial corporation? Do you enjoy working with people in a fast-paced environment?  If so, apply here, it's QUICK & SIMPLE! NO financial experience necessary, we provide On-The-Job Training!

    SMC is searching for a highly motivated, friendly talent to join our team!

     

    SUMMARY: The Customer Service Representative provides assistance to customers in making loans, making payments and collecting past due accounts.

    Responsibilities

    CUSTOMER SERVICE REPRESENTATIVE PRIMARY DUTIES:

    • Processes credit loan applications, loan refinances and other loan documents.
    • Assists Branch Manager in the closing and refinancing of loans, upon demonstration of skill mastery.
    • Works with past due customer accounts via telephone.
    • Completes daily and monthly closeout procedures.
    • Provides customer credit experience to inquiring creditors and credit bureaus.
    • Services accounts, including the processing of payments.
    • Prepares for daily bank deposits and completes the Cash Count Record daily.
    • Administrative responsibilities.
    • Transports money and deposits to and from the bank.

     

    Qualifications

    EDUCATION & EXPERIENCE REQUIREMENTS:

    • High School Degree or equivalent.
    • Prior experience in customer service, collections, cash handling is preferred.
    • English fluency is required. In some locations, additional fluency in Spanish is desired.

    KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

    • Ability to provide excellent customer services and build relationships.
    • Solid verbal and written communication skills.
    • Strong attention to detail and accuracy.
    • Ability to multitask and meet deadlines.

    REQUIREMENTS:

    • Must pass drug and background screens.
    • Required to have and maintain a valid driver’s license and current auto insurance
    • In GA & SC, employees must be granted a State insurance sales license AND receive appointment by the insurance carrier authorizing the employee to sell their product.

    SCHEDULE REQUIREMENTS: This position is part-time, approximately 29 or fewer hrs/week that may include some evenings and Saturdays. Regular, timely, and predictable adherence to assigned work schedule is an essential function of the job.

    COMPANY OVERVIEW: Founded in 1986, Southern Management Corporation (SMC) is a leading small loan consumer finance company and is among the largest companies offering such services in the U.S.

    SMC operates under 3 different brand names:

    • Covington Credit
    • Quick Credit
    • Southern Finance

     For more information about Southern Management Corporation, please visit us at our website: www.mymoneytogo.com.

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